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WWW.COFFEECUP.COM
Software Developers & Sales
Date Submitted: 06/26/08
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A Customer
Service
Nightmare
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Emailed Them: You know, enough is enough; you've had ample opportunity to give me the support you boast you have. 1. Your reference is coming off my site. 2. I'm going to go ahead and list you on quacksrus.com. Anyone who would purposely ignore a customer (as you have me), does'nt deserve the good name (you claim to have). Had I known this was going to happen, I'd have never bought anything from you. That's another $130+ down the drain I guess. Live and learn. By the way: your "php chat" software doesn't work worth a crud either and your "firestarter" constantly messes up. Along with your goofy customer service, that makes it "3 for 3". Have a great day, and enjoy spending the money I couldn't afford to waste.
The worst part of it all, is that I kept sending the correct URL for them to look at, and they continued to go to another page instead (citing "the form works") Sure it does - on that page. But the other form is a "file upload form" on another page; it does not work. The biggest joke in all of this, is that these people FLAT OUT Do Not Listen. I've Spent over two days trying to get help on this, and I have gotten absolutely no where. Give me a break, Coffee Cup.
Paul
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Video Professor
Software Training CD's
TV Ads & .com Business
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![]() John W. Scherer
aka / The Snake
CEO & Founder Of
Video Professor
AS SEEN ON TV
![]() DON'T LET HIS
B/S SMILE FOOL YA'
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As posted on Complaints.com (http://www.complaints.com/directory/2005/march/16/25.htm):
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